Refund policy

Refund & Return Policy

At VOYCHERE, every piece is designed with intention, precision, and care. If something isn’t right, we’re here to help—within clear, fair boundaries.

Returns

We accept return requests within 7 days of delivery.

To be eligible for a return, items must be:

Unworn and unused

In original condition with all tags attached

Returned in original packaging

Accompanied by proof of purchase

Returns requested outside this window will not be accepted.

How to Start a Return

To initiate a return, please contact us at vinchicole112@gmail.com.

Once approved, you will receive detailed instructions on how and where to send your return. Items sent back without prior approval will not be accepted.

Return Address:
[INSERT RETURN ADDRESS]

Store Credit

All approved returns are issued as store credit only.
Store credit can be used toward any future purchase and does not expire.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can review the issue and make it right.

Non-Returnable Items

The following items are final sale and not eligible for return:

Sale or discounted items

Gift cards

Custom or personalized products

Due to the limited nature of our drops, quantities are restricted.

Exchanges

We do not offer direct exchanges.
To receive a different size or item, please return the original purchase (if eligible) and place a new order using your store credit.

European Union Customers

If your order is shipped to the European Union, you are entitled to a 14-day cooling-off period. During this time, you may cancel or return your order for any reason, provided items meet the return conditions outlined above. Approved returns will be issued as store credit.

Policy Integrity

VOYCHERE reserves the right to refuse returns that do not meet our policy requirements or show signs of wear, misuse, or abuse.